Common problems to solve 

 

一、I501 360° VR Camera

  1. Cannot photograph and record ?

    ①.  please format the memory card through your phone APP.

    ②. Replace a new memory card.

 2.The system got stuck when running ?

    Use a toothpick poke the reset hole gently, which next to the USB port.

 3.The photo image fuzzy ?

    Please don’t shake your hand when photographing, to move the device until the photographing click sound vanish.

 

二、Body Worn Camera 

 一I826

  1.The multifunctional base cannot connect with company  or charging the device ?  

    ①. please check if the USB cable connect well with the base;

    ②. to check the base spring in good condition or not, if any damaged,  please return to factory for repairing.

    ③. if the base spring works well, kindly pull out the device and insert it again.

 2.The device cannot connect with a extend camera ?

    Please try to pull out the extend camera and insert it again.

 3.It prompt with card is full and cannot recording photographing ?

    ①. To check if the memory card still has any interspace at the screen bottom right corner. If leave any, connect the device to the computer to format the memory card.

    ②. If the memory card shown as 00.00GB, then the memory card might loosed caused by the impacting and droping, kindly return to factory for repairing.

 4.The system got stuck when running ?

    Use a toothpick poke the reset hole gently, which next to the HDMI port.

三、Management System 

 

Online Tel : 0086-755-85253522

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Address : A408-419, N0.30 of Sanwei Hangkong Road, Xixiang Street, Bao’an District, Shenzhen, China
Zip code: 518000 E-mail:info@cammpro.com
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